Privacy Policy

Last updated: February 2024

1. Introduction

PlugsHub ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, company details
  • Payment Information: Credit card details (processed securely by our payment providers)
  • Usage Data: Charging sessions, energy consumption, transaction history
  • Device Information: Mobile device identifiers, app usage statistics
  • Location Data: When using our mobile app to find charging stations

3. How We Use Your Information

We use your information to:

  • Provide and improve our EV charging services
  • Process payments and generate invoices
  • Send service notifications and updates
  • Provide customer support
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

  • Payment processors to handle transactions
  • Cloud service providers who host our platform
  • Business partners when you use roaming services
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. Payment data is processed in compliance with PCI DSS standards.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

7. Cookies

We use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions about this privacy policy or your data, please contact us at:

Email: services@plugshub.io
Phone: +995 544 44 70 85
Address: Tbilisi, Georgia

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our platform.